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Get the insights you need from the experts at Planday

Customer retention
Article
How to attract more customers to your business

It’s time for you to come up with some new and creative ways to market your business

Customer acquisitionBusiness management
People sitting in front of the restaurant
Article
KPIs Every Restaurant Manager Should Measure

List of commonly used KPIs to those we believe are most important to restaurant managers

Business managementHospitality
Two women smiling and talking to each other
Article
7 Ways to avoid communication breakdowns in your workplace

7 Ways to avoid communication breakdowns in your workplace

Business managementProductivity
Waitress setting up a tables at restaurant
Article
4 Tips to safely reopen in the “New Normal” for Hospitality

Coronavirus and the resulting shutdownsaround the world have negatively impacted many businesses, but this especially so for the hospitality industry. With travel bans, restrictions on gatherings, and other measures taken to reduce the spread of COVID-19, the United Nations’ World Tourism Organisation predicted in March 2020 that international tourism would bedown 20 to 30% in 2020.

Business management
Article
How to Manage Multiple Business Locations Effectively

How to Manage Multiple Business Locations Effectively

Business managementProductivity
Article
Figuring out the Right 12 Hour Shift Schedule for your Business

Here are a few key tips to schedule your staff efficiently and effectively so the job gets done

Business managementWorkforce management
Article
How far in advance should you give employees notice of their work schedule?

We’re here to answer all of your questions about providing employees with their schedule; including how far in advance you should send employees their work rota

Business managementProductivity
Woman working on a laptop
Article
The 4 types of communication styles in the workplace

4 Types of communication styles in the workplace

Business managementLeadership
Article
How to develop a winning customer experience strategy

How to develop a winning customer experience strategy

Business managementCustomer retention
People icons set up next to each other
Article
Customer Acquisition: The Complete Guide

No matter how good their product or service is, a business still needs a strong customer acquisition strategy to keep afloat

Customer acquisitionBusiness management
Article
13 KPIs to track your restaurant performance

By tracking some key metrics, you’ll get powerful insights into how your business is really doing - and where to focus your attention

Business managementRestaurant
TV remote control in hand
Article
12 Customer Acquisition Channels and How to Choose the Right Ones

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Business managementCustomer acquisition
Article
Customer Experience - The Ultimate Guide

In this guide to customer experience we’ll look at definitions, why it’s important and how to implement effective customer experience (or CX)

Business managementCustomer retention
Manager using a laptop
Article
The Ultimate Guide to Managing People

Dealing with people, with all of their perspectives, backgrounds and individual strengths, is arguably the most challenging aspect of management

Business managementEmployee engagement
Article
Employer Branding: The Complete Guide

Employer branding is both a crisis and opportunity. The fields of job seeking and head hunting are constantly evolving, and the recruitment industry continues to grow exponentially

Business management