The Handbook to Happiness
Thomas Dibble
Oct 21, 2024
In The Shift Towards Retention, we surveyed 2,000 shift workers to discover what’s making people quit the sector – and how we can change their minds. From career progression to forward planning, many issues are easy to address. The barometer behind them all? Happiness.
We learned it’s not only customer happiness we should focus on; it’s our teams’, too. Because hospitality’s long, high-pressure hours coupled with constant customer interaction are tough. Happiness can be what convinces teams to stick with us through trying times. Happiness makes all the difference to our ability to find, hire and keep hold of the best talent. From a business perspective, focusing on your team’s wellbeing is a no-brainer.
Did you know
Only 85% of hospitality workers have reported experiencing symptoms of poor mental health?
What you'll learn
- Why scheduling and communication are the key to happiness
- How to set the tone and become the manager you dream of being
- Why team building and celebrations could make your squad smile
- How mind, body and… sleep are the secret ingredients to happiness
And more.
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The ultimate cheatsheet for creating a happy hospitality team.
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