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One of the trickiest things to do in the hospitality industry is get open, honest feedback from your team. This free form will break down the barriers and help you start conversations.
The hospitality industry's not-so-secret ingredient is happiness. But we can focus so much on making our customers happy, we can overlook our teams. That ends here, with your ultimate cheatsheet to creating a happy hospitality team.
Get the lowdown on the hospitality tech changing the industry this year, creating happier teams and healthier businesses.
The Fair Tips Act is coming into play on October 1, 2024. It's time to take action.
Everyone wants a happy team, right? The good news is, there's an easy way to make your team happier – and it could be as easy as changing the music you play. Here's why.
Happiness is the secret ingredient behind any great hospitality business. To help champion the best businesses who make their teams truly happy, we're teaming up with CODE.
Spearheaded by a expert chef and industry heavyweight, Watson and Walpole are masters of spotting, seizing and capitalising on opportunity – and exploiting celeb connections.
Generational stereotypes could be driving a wedge between teams, and keeping younger members from entering the industry altogether. It's time to bridge the gap.
Understanding the data about your business matters. This article explores why. Read on.
Over the last 12 months, 85% of hospitality workers have suffered symptoms of poor mental health. We went on the Tech on Toast Podcast to talk about what we need to do.
Over the last 12 months, 85% of hospitality workers have suffered symptoms of poor mental health. We went on the Tech on Toast Podcast to talk about what we need to do.
Even a hospitality "lifer" like Hayley Try Carreira needs to brush up on skills, especially now she's running her own wine bar/retail outlet and one-hour delivery service.
In our final Employee Retention Masterclass, we dive into why mental health should be your number one priority when it comes to keeping your team happy and healthy.
The Ninth's chef patron Jun Tanaka hasn't just used his 30+ years of experience to win Michelin stars – he's used it to create a one-of-a-kind culture, too.
Even from its rural location, award-winning restaurant, Socius, regularly makes the Michelin Guide. The key to its success is "planning shifts ahead" for its bedrock of a team.