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The Fair Tips Act is coming into play on October 1, 2024. It's time to take action.
The Ninth's chef patron Jun Tanaka hasn't just used his 30+ years of experience to win Michelin stars – he's used it to create a one-of-a-kind culture, too.
Even from its rural location, award-winning restaurant, Socius, regularly makes the Michelin Guide. The key to its success is "planning shifts ahead" for its bedrock of a team.
When it comes to retaining top talent, Dishoom are experts. But what are they doing right? To find out, Planday sat down with Dishoom's Head of People, Kate Moscardini.
Customer service expert LeeAnne Homsey shares advice on how to improve customer service satisfaction. LeeAnne has more than 30 years of experience in the restaurant industry
List of commonly used KPIs to those we believe are most important to restaurant managers
Restaurants are looking to digital tools to gain a competitive edge – and relying on the data they get to make better decisions around costs
By tracking some key metrics, you’ll get powerful insights into how your business is really doing - and where to focus your attention
An employee handbook is one of the most efficient ways of training your employees in following the right procedures
It’s your job as a restaurant owner or manager to make sure that your staff will give your customers a good dining experience and it doesn’t have to be a difficult task
Your success as a restaurant manager has a lot to do with how well you can keep your staff happy. However, it’s easier said than done being on top of people management
We have found the top five best books on restaurant management that are definitely worth the read