Intelligent shift assignments: Planday’s AI makes your scheduling even smarter
Mariia Zhylenko
Deciding who should work a shift can be tough. You have to juggle business needs, working preferences and contract obligations. It’s enough to make anyone want a scheduling assistant to suggest the best fit.
Planday has you covered.
PlandAI starts here
This isn’t another update; it's the beginning of our AI journey. The move towards a Planday that doesn’t just hold your schedule, but actively helps you build it starts here. We aren't looking to replace your intuition with an algorithm – we’re giving you a data-driven head start.
Guided intelligently, decided by you
This new, intelligent shift assignments feature is the first way we’re putting that vision into practice. It's designed to analyse your data and guide your scheduling – while leaving the final decision in your hands. When you create, edit or reassign a shift, Planday now offers a ranked list of the best matches for that specific slot, considering every availability factor simultaneously.
By considering availability, contracted hours and working time rules simultaneously, Planday provides an intelligent default for every shift. It doesn't just give you a name; it provides a reason for the recommendation, too – so you can trust the choice.
Most importantly, it automatically catches constraint violations, reducing the risk of scheduling errors before they happen. You maintain total control and can override any suggestion, but you’ll always start from the smartest possible position.
What are the benefits for me?
Planning can be overwhelming, and impact your service quality, compliance and team satisfaction. This new feature lifts the mental burden of shift planning. Switch from an empty shift to a best match in seconds, all while maintaining total oversight.
What are the benefits for my team?
Your team members are the cornerstone of guest, client and patient satisfaction. When they feel confident their shifts respect their contracts and skills, they can provide the best possible care and service.
All in, intelligent shift assignments don’t just make sure your team works their contracted hours; it helps boost their work/life balance. The system better helps you respect and balance their rest and working preferences with business needs.
And happier team members are more likely to stay with you for longer, meaning your team turnover tumbles, because everyone feels seen and respected.
This is only the beginning of Planday’s AI journey. We’re building it on a commitment to never cut corners on compliance while using the best data-driven reasoning to back you up. Our goal is simple; to take the stress off your shoulders, lighten your mental burden and make your busiest days easier.
AI – it's the ultimate assistant, not a team replacement. And it might just be hospitality's secret ingredient.
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