Articles
Category: Restaurant
Tipping point: why it’s time to take Fair Tips Act action
The Fair Tips Act is coming into play on October 1, 2024. It's time to take action.
How Jun Tanaka built an unstoppable culture at The Ninth
The Ninth's chef patron Jun Tanaka hasn't just used his 30+ years of experience to win Michelin stars – he's used it to create a one-of-a-kind culture, too.
Scheduling shifts ahead turned Socius into an award winner
Even from its rural location, award-winning restaurant, Socius, regularly makes the Michelin Guide. The key to its success is "planning shifts ahead" for its bedrock of a team.
How to improve customer satisfaction in your restaurant
Customer service expert LeeAnne Homsey shares advice on how to improve customer service satisfaction. LeeAnne has more than 30 years of experience in the restaurant industry
5 Ways to Improve Your Restaurant Customer Service
It’s your job as a restaurant owner or manager to make sure that your staff will give your customers a good dining experience and it doesn’t have to be a difficult task
Top 5 Restaurant Management Books
We have found the top five best books on restaurant management that are definitely worth the read
5 Tips for Managing Your Restaurant Staff
Your success as a restaurant manager has a lot to do with how well you can keep your staff happy. However, it’s easier said than done being on top of people management
Restaurant Employee Handbook: How to Write Yours
An employee handbook is one of the most efficient ways of training your employees in following the right procedures