Articles

Tipping point: why it’s time to take Fair Tips Act action

The Fair Tips Act is coming into play on October 1, 2024. It's time to take action.

Retention

How Jun Tanaka built an unstoppable culture at The Ninth

The Ninth's chef patron Jun Tanaka hasn't just used his 30+ years of experience to win Michelin stars – he's used it to create a one-of-a-kind culture, too.

How Dishoom dishes up the industry standard for staff retention

When it comes to retaining top talent, Dishoom are experts. But what are they doing right? To find out, Planday sat down with Dishoom's Head of People, Kate Moscardini.

Business management

13 KPIs to track your restaurant performance

By tracking some key metrics, you’ll get powerful insights into how your business is really doing - and where to focus your attention.

How tech is helping restaurants stay in control

Losing track of your shift plans on spreadsheets? Ditch Excel and embrace a workforce management solution - and watch the magic happen!

Business management

People sitting in front of the restaurant

KPIs Every Restaurant Manager Should Measure

List of commonly used KPIs to those we believe are most important to restaurant managers

Customer retention

5 Ways to Improve Your Restaurant Customer Service

It’s your job as a restaurant owner or manager to make sure that your staff will give your customers a good dining experience and it doesn’t have to be a difficult task